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Franchise System Intranet ยท Rollin' Since '98
ZW
Zach Ware
HQ ยท Franchise Ops

Welcome back, Zach ๐ŸŒฟ

Here's what's toasted across the system today โ€” Wed, April 15, 2026.
System-Wide Sales (WTD)
$1.82M
โ–ฒ 7.4% vs LY
Avg Ticket
$16.24
โ–ฒ 2.1%
Labor %
28.6%
โ–ผ Target 27%
Guest Count (WTD)
112,348
โ–ฒ 4.9%
Embedded Reporting Suite

System Performance ยท Live

Net Sales by Day of Week
Sales Mix
Subs โ€” 42%
Munchies โ€” 26%
Beverages โ€” 16%
Catering / Other โ€” 16%
Top 5 Stores (WTD)
StoreSalesvs LY
Fort Collins$142,340โ–ฒ 11.2%
Tempe$131,058โ–ฒ 8.6%
Boulder$124,411โ–ฒ 6.9%
Austin$118,902โ–ฒ 14.1%
Nashville$112,675โ–ผ 1.2%
Operational Alerts
โš ๏ธ
Labor over target at 4 stores
Colorado Springs, Kansas City, Lincoln, Spokane
๐Ÿ”ฅ
Waste % spike โ€” Madison
18.2% (target: 6%) ยท last 3 days
โฑ๏ธ
Speed of service below threshold
Santa Cruz ยท avg 7:12 (target 5:00)
๐ŸŽ‰
Record Thursday at Austin
$58.2K โ€” new store record
Powered by Toast Analytics ยท Data refreshed 6 min ago

Bar Button Request Form

Request a new beer, seltzer, or beverage button for your store's POS.

๐Ÿป New Bar Button Request

Secret Stash Submission Form

Got a sub idea that'll blow minds? Submit it to the Secret Stash for consideration.

๐Ÿฅช Submit a Sub to the Stash

People Pipeline Submission

Know a rockstar who'd fit Cheba? Drop them in the pipeline.

๐Ÿ‘ฅ Submit a Candidate

Quarterly Business Plan (QBP) Submission

Submit your store's quarterly business plan for review by the franchise support team.

๐Ÿ“‹ QBP Submission

Site Selection Form

Propose a new Cheba Hut location for review by the development team.

๐Ÿ“ Propose a New Site

Help Desk

Got a question? We got answers. Can't find one? Open a ticket and we'll hook you up.

How can we help you today?

Search 240+ articles across the Cheba Hut knowledge base

Browse by Category

๐Ÿงพ

POS & Toast

28 articles

๐Ÿ›ต

Online Ordering

19 articles

๐Ÿ‘ฅ

People & HR

42 articles

๐Ÿ“ฆ

Supply Chain

15 articles

๐Ÿฅช

Operations & Recipes

63 articles

๐Ÿ’ฐ

Finance

21 articles

๐Ÿ“ฃ

Marketing

24 articles

๐Ÿ›ก๏ธ

Compliance

18 articles

My Open Tickets

#SubjectPriorityStatusUpdated
#4821Toast terminal #3 won't bootHighUrgent12 min ago
#4814Olo menu sync not reflecting new LTOMedIn Progress2 hrs ago
#4802Add new employee to HotSchedulesLowOpenYesterday
#4787Damaged goods credit โ€” Sysco order 41220MedResolved2 days ago
#4761Bar Button request โ€” Hazy IPA swapLowResolved4 days ago

Popular Articles

๐Ÿ“–
Updated Apr 2 ยท 1,240 views
๐Ÿ“–
Updated Mar 28 ยท 988 views
๐Ÿ“–
Updated Mar 18 ยท 712 views
๐Ÿ“–
Updated Mar 11 ยท 614 views
๐Ÿ“–
Updated Mar 5 ยท 580 views

Learning Center

Everything you need to get your crew toasted โ€” from day one to GM.
๐ŸŒฑ New Hire Onboarding All Crew
๐ŸŒฟ

Welcome to Cheba Hut

Our story, culture, and what "Toasted" really means.

12 minRequired
๐Ÿฅช

The Sub Line 101

Bread, build order, weights, and wrap technique.

38 minRequired
๐Ÿงพ

Toast POS Basics

Ringing up orders, modifiers, discounts, and voids.

24 minRequired
๐Ÿ›ก๏ธ

Food Safety & Sanitation

ServSafe fundamentals, temp logs, and cross-contam prevention.

45 minRequired
โญ Shift Leader Track Shift Leaders
๐Ÿ—๏ธ

Opening the Hut

Open checklist, cash drawer setup, and prep prioritization.

28 minModule 1/6
๐Ÿ’ฐ

Cash Handling & Deposits

Till counts, variances, and safe deposits.

22 minModule 2/6
๐Ÿง‘โ€๐Ÿณ

Running a Line

Rush management, station zoning, and bump screen flow.

34 minModule 3/6
๐Ÿค

Coaching in the Moment

Giving feedback that sticks without killing the vibe.

26 minModule 4/6
๐Ÿ‘‘ General Manager Track GMs
๐Ÿ“Š

Reading the P&L

COGS, labor, prime cost, and what to actually watch.

55 minModule 1/10
๐Ÿ‘ฅ

Hiring the Right Toasters

Interview frameworks, red flags, and culture fit.

42 minModule 2/10
โš–๏ธ

Scheduling for Flow

Building a schedule that matches sales curves, not hopes.

38 minModule 3/10
๐ŸŽฏ

Running a Quarterly Business Review

Owning your QBP story with franchise leadership.

32 minModule 4/10
๐Ÿป Bartender Track Bar Crew
๐Ÿบ

Draft Line Mastery

Pour angle, line cleaning, and kegs 101.

28 minRequired
๐Ÿธ

Signature Cocktails

The full Cheba cocktail menu โ€” specs, garnishes, glassware.

42 minRequired
๐Ÿชช

TIPS / Responsible Service

ID checks, over-service, and what to do when it gets weird.

65 minRequired
๐Ÿ“ฆ

Bar Inventory & Waste

Counting liquid gold and stopping leaks.

22 minRecommended

Store Directory

All Cheba Hut locations in the system โ€” owners, GMs, and contact info.
StoreAddressPhoneOwnerOwner EmailGM
Tempe1010 E Apache Blvd, Tempe, AZ 85281(480) 557-2929Mike & Sarah Thompsonmike.thompson@chebapartners.comDerek Valdez
Fort Collins1217 W Elizabeth St, Fort Collins, CO 80521(970) 221-2365Scott Jenningsscott.jennings@chebapartners.comTasha Reyes
Boulder1225 Pearl St, Boulder, CO 80302(303) 440-7778Jessica Hartwellj.hartwell@chebapartners.comMarcus Obi
Denver - LoDo1430 Larimer St, Denver, CO 80202(303) 571-1114Ryan McCallisterryan.m@chebapartners.comBrittany Cole
Colorado Springs3005 E Platte Ave, Colorado Springs, CO 80909(719) 630-3030Carla Simmonsc.simmons@chebapartners.comJose Hernandez
Flagstaff1800 S Milton Rd, Flagstaff, AZ 86001(928) 774-9393Dustin Rawleydustin.r@chebapartners.comKaylee Moore
Tucson2040 E Speedway Blvd, Tucson, AZ 85719(520) 624-4242Miguel & Alicia Romeromiguel.r@chebapartners.comEvan Stark
Madison522 State St, Madison, WI 53703(608) 283-1234Tyler Schultztyler.s@chebapartners.comHannah Poe
Eugene1290 Oak St, Eugene, OR 97401(541) 338-9898Jamie Blackwoodjamie.b@chebapartners.comChris Lowell
Corvallis150 NW Monroe Ave, Corvallis, OR 97330(541) 757-3434Kevin O'Malleykevin.o@chebapartners.comLauren Finch
Spokane2718 N Division St, Spokane, WA 99207(509) 325-6767Nikki Vossnikki.v@chebapartners.comMarty Chen
Boise1042 Main St, Boise, ID 83702(208) 344-2424Brandon Pikebrandon.p@chebapartners.comAshlee Grant
Missoula1204 W Kent Ave, Missoula, MT 59801(406) 721-4040Shannon & Luke Briggsshannon.b@chebapartners.comParker Knox
Lincoln1442 O St, Lincoln, NE 68508(402) 475-8989Derek Hollisterderek.h@chebapartners.comMaya Jenkins
Kansas City4109 Pennsylvania Ave, Kansas City, MO 64111(816) 931-2424Aaron Whitfieldaaron.w@chebapartners.comDevin Russo
Austin1900 Guadalupe St, Austin, TX 78705(512) 476-2242Megan & Trent Ramosmegan.r@chebapartners.comIsaiah Brooks
Nashville2417 Elliston Pl, Nashville, TN 37203(615) 327-7171Hunter Blackwellhunter.b@chebapartners.comJoelle Tran
Santa Cruz1116 Pacific Ave, Santa Cruz, CA 95060(831) 426-7878Casey Andrewscasey.a@chebapartners.comRico Delgado

Catering Dashboard

Everything catering โ€” from today's drops to new customer sign-ups.
Orders This Week
82
โ–ฒ 12 vs LW
Catering Revenue (MTD)
$148.2K
โ–ฒ 18.4%
Active Customers
340
โ–ฒ 9 new
Avg Order Size
$421
โ–ฒ 3.2%
๐Ÿ“ฆ Orders
๐Ÿ“Š Reports
๐Ÿ‘ฅ Customers
๐Ÿ“š Resources
๐Ÿš€ Platform Sign-Up
Order #CustomerDrop DateSizeTotalStatus
CAT-9821Nike HQ โ€” Beaverton CampusApr 16 ยท 11:30a85 ppl$1,284.00Confirmed
CAT-9820Legacy Legal GroupApr 16 ยท 12:00p20 ppl$342.50Prep
CAT-9818Fort Collins High SchoolApr 17 ยท 11:45a150 ppl$2,290.00Needs Deposit
CAT-9815Reyes ConstructionApr 18 ยท 12:30p40 ppl$612.00Confirmed
CAT-9811Boulder Community HealthApr 19 ยท 1:00p30 ppl$486.00Paid
CAT-9807CU Boulder โ€” Athletic Dept.Apr 20 ยท 11:00a65 ppl$982.40Confirmed

My Stuff

Everything on your plate, Zach โ€” tasks, calendar, and what's coming up.

๐Ÿ“Œ Assigned to Me

Review Q1 QBP packets โ€” Mountain Region
OverdueFrom: Sam Dekkers
Approve Bar Button request โ€” Tempe
Due todayForm: Bar Button
Sign off on Madison waste action plan
Due Apr 18From: Ops
Draft agenda โ€” May Franchise Advisory Council
Due Apr 24From: FAC
Site visit write-up โ€” Spokane
Completed Apr 12

๐Ÿ—“๏ธ April 2026

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Upcoming Events

Apr
15

Weekly Ops Sync

2:00โ€“2:30 PM ยท Google Meet
Apr
16

1:1 w/ Scott Jennings (FTC)

10:00โ€“10:30 AM ยท Phone
Apr
17

Site visit โ€” Boulder

All day ยท 1225 Pearl St
Apr
24

Franchise Advisory Council Prep

1:00โ€“3:00 PM ยท HQ Conf Rm A

โœ๏ธ My Task List

Personal to-dos โ€” only you can see these.

Follow up with Ryan on LoDo lease renewal
Personal
Book flights for Boise opening
This week
Finalize slide deck for FAC meeting
Next week
Call back Carla re: Colorado Springs labor
Done